This Privacy Policy explains what personal data acebet collects from Bangladeshi players, why we collect it, how we use and protect it, and what rights you hold over your own information.
Summary: acebet collects only the personal data necessary to operate your account, process your payments, verify your identity, and comply with applicable legal obligations. acebet does not sell your personal data to advertisers. All data is encrypted in transit and at rest. You have the right to access, correct, and in certain circumstances request deletion of your personal data at any time by contacting acebet support.
acebet ("we", "us", "the Platform") is committed to protecting the personal data of every player who uses the acebet betting and casino platform at acebet.today. This Privacy Policy sets out in clear, formal terms the data we collect, the purposes for which we use it, the parties with whom we may share it, and the rights available to you as a data subject.
This Privacy Policy applies to all users of the acebet platform, including registered account holders, visitors who browse acebet without registering, and any individual who contacts acebet support. It should be read alongside the acebet Terms & Conditions, which govern the overall relationship between acebet and its players.
By registering an acebet account, making a deposit, or otherwise using the acebet platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to the terms of this Privacy Policy, you must not use the acebet platform.
For the purposes of this Privacy Policy, acebet acts as the data controller in respect of all personal data collected from players through the acebet platform. As data controller, acebet determines the purposes and means by which personal data is processed.
Certain personal data processing activities — specifically identity verification (KYC) and payment processing — are carried out by third-party data processors operating under formal data processing agreements with acebet. These processors are authorised to process your data solely on acebet's documented instructions and are contractually prohibited from using your data for any other purpose.
Questions about your data? If you have any question regarding how acebet handles your personal data, contact our support team via live chat inside your acebet account dashboard, or by email at . Do not send sensitive documents via email — KYC submissions are handled through the secure upload portal inside your account.
acebet collects the following categories of personal data from players. We collect only what is necessary for the purposes described in this Privacy Policy.
acebet collects personal data through the following methods:
Data Minimisation: acebet does not request personal data beyond what is necessary for account operation, identity verification, payment processing, and regulatory compliance. If you believe acebet is requesting unnecessary personal information, please contact support immediately.
The following table summarises the purposes for which acebet processes personal data and the legal basis on which each processing activity rests.
| Processing Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact, account data | Contract performance |
| Age and identity verification (KYC) | Identity, financial verification data | Legal obligation; contract performance |
| Processing deposits and withdrawals | Transaction, financial verification data | Contract performance |
| Betting and game operation | Account, transaction data | Contract performance |
| Fraud detection and prevention | Technical, transaction, identity data | Legitimate interest; legal obligation |
| Anti-money laundering compliance | Identity, transaction, financial verification data | Legal obligation |
| Responsible gaming monitoring | Account, transaction, communications data | Legal obligation; legitimate interest |
| Customer support and dispute resolution | Communications, account, transaction data | Contract performance; legitimate interest |
| Platform security and abuse prevention | Technical, account data | Legitimate interest |
| Promotional communications (opt-in only) | Contact, account data | Consent |
| Platform analytics and improvement | Technical, usage data (aggregated) | Legitimate interest |
acebet uses the personal data it collects exclusively for the purposes outlined in Section 5. More specifically, your data enables acebet to:
No Profiling for Third-Party Advertising: acebet does not use your personal data to build advertising profiles for sale to, or sharing with, third-party advertisers, data brokers, or marketing networks. Your acebet data is used solely for purposes directly related to operating and improving the acebet platform.
acebet does not sell, rent, or trade your personal data to any third party. acebet may share your personal data with the following categories of third parties, strictly on a need-to-know basis and only to the extent necessary for the stated purpose:
To process your deposits and withdrawals, acebet shares transaction-related data (including masked payment identifiers and amounts) with the relevant payment service provider — such as bKash, Nagad, Rocket, Upay, or a participating bank. These processors are contractually bound to use your data only for the purpose of executing the specific transaction.
acebet uses third-party KYC service providers to validate identity documents and confirm that players meet the 18+ age requirement. These providers receive the identity data and document copies you submit during verification and return a verification outcome to acebet. They do not retain your documents beyond the period required to complete verification, as governed by their own data retention policies.
Game providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe may receive a pseudonymous player identifier (not your full name or contact details) to facilitate game session management, jackpot calculations, and in-game history. These providers do not receive your full personal profile.
acebet may be required to disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where acebet is under a legal obligation to do so, or where disclosure is necessary to protect the rights, property, or safety of acebet, its players, or the public.
In the event that acebet undergoes a merger, acquisition, or sale of all or part of its business assets, player personal data may be transferred to the acquiring entity as part of that transaction. acebet will notify affected players prior to any such transfer, and the acquiring entity will be required to honour the terms of this Privacy Policy.
acebet uses cookies and similar tracking technologies to operate the platform, maintain your login session, detect fraud, and analyse platform performance. The following categories of cookies are used on acebet:
By continuing to use the acebet platform, you consent to the use of cookies as described above. Most web browsers allow you to control cookie settings through the browser preferences menu. Please note that disabling strictly necessary cookies will impair your ability to use core acebet features including login and bet placement.
acebet retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration and identity data | Duration of account + 5 years after closure | Legal obligation (AML compliance) |
| KYC documents and verification records | Duration of account + 5 years after closure | Legal obligation |
| Transaction and betting history | Duration of account + 5 years after closure | Legal obligation; dispute resolution |
| Support communications | 3 years from date of interaction | Legitimate interest (dispute resolution) |
| Technical / session logs | 90 days from collection | Legitimate interest (security) |
| Marketing consent records | Until consent is withdrawn + 1 year | Compliance with consent obligations |
Upon expiry of the applicable retention period, acebet will securely delete or anonymise the relevant personal data. Where data has been anonymised, it may be retained indefinitely as aggregated statistical data that cannot be linked back to any individual.
acebet implements a layered set of technical and organisational security measures to protect player personal data against unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to:
Your role in data security: acebet's security measures protect data on our side. You are responsible for keeping your acebet account credentials confidential and for notifying acebet support immediately if you suspect that your account has been accessed without your authorisation.
As a player on the acebet platform, you hold the following rights in respect of your personal data. acebet will respond to all data rights requests within 30 days of receipt, though complex requests may require up to 60 days with prior notification.
To exercise any of the above rights, contact acebet support via live chat inside your account dashboard or by email at . acebet may request verification of your identity before processing a data rights request to ensure that data is not disclosed to an unauthorised party.
acebet is strictly an adults-only platform. The acebet service is not directed at, and is not intended for use by, individuals under the age of 18. acebet does not knowingly collect personal data from any person under the age of 18.
If acebet becomes aware that personal data has been collected from a person under the age of 18, that data will be permanently deleted and the associated account will be immediately closed. Any funds associated with an underage account will be subject to review and may be forfeited in accordance with the acebet Terms & Conditions.
If you believe that a person under the age of 18 has registered on acebet or has accessed the platform using another person's credentials, please report this to acebet support immediately via live chat or email.
acebet operates internationally and certain personal data processing activities — in particular, KYC verification and game session management — may involve the transfer of personal data to servers or processors located outside Bangladesh. Where such transfers occur, acebet ensures that adequate data protection safeguards are in place, including contractual data protection clauses with all third-party processors that receive personal data originating from acebet players.
acebet does not transfer personal data to any processor or partner that cannot demonstrate an adequate level of data protection consistent with the principles set out in this Privacy Policy.
The acebet platform does not contain links to third-party websites or services. acebet operates as a self-contained platform, and all navigation within acebet remains on the acebet.today domain. This Privacy Policy applies solely to data processing activities carried out by acebet in connection with the acebet platform and does not extend to any third-party services with which acebet's payment processors or game providers may operate independently.
acebet reserves the right to update or revise this Privacy Policy at any time to reflect changes in data processing practices, regulatory requirements, or platform functionality. Where changes are material, acebet will notify registered players by displaying a prominent notice on the acebet platform and, where applicable, by sending a notification to the mobile number associated with your account.
The "Last updated" date at the top of this Privacy Policy indicates when the most recent revision was made. Your continued use of the acebet platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised terms, you must cease using acebet and may request account closure in accordance with the Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or acebet's handling of your personal data, please contact the acebet data support team through any of the following channels:
When submitting a data rights request, please include your registered mobile number and a brief description of the request so that acebet can verify your identity and route your request to the appropriate team without delay.
Six core data protection principles that acebet upholds for every Bangladeshi player on the platform.
All data moving between your device and acebet's servers is protected by TLS 1.2+ encryption. Sensitive stored data — including identity documents and payment identifiers — is encrypted at rest with AES-256.
acebet does not sell, rent, or trade your personal data to advertisers, data brokers, or marketing networks. Your information is used solely to operate your account and improve the acebet platform experience.
Request access to, correction of, or deletion of your acebet personal data at any time through live chat support. acebet responds to all data rights requests within 30 days.
acebet holds personal data only as long as legally required or operationally necessary. Technical session logs are deleted after 90 days. Account data is purged 5 years after account closure in line with AML obligations.
acebet follows a data-minimisation approach — we collect only what is strictly necessary. No unnecessary profile fields, no social media scraping, no location tracking beyond IP-based jurisdiction checks.
Every third-party processor — from bKash and Nagad to KYC providers — operates under a formal data processing agreement with acebet. No partner may use your data for any purpose beyond the specific task acebet has engaged them for.
Your privacy is protected at every step on acebet. Explore cricket betting, live casino games, slots, and card games — all in BDT via bKash and Nagad, with your data secured end to end.
18+ only. Please gamble responsibly. Visit our Responsible Gaming page for support tools and self-exclusion options.